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"Skip
The Line, Live Your Life"
Most
people cringe at the thought of coming down to the
courthouse to pay a traffic ticket. The long lines
and the endless wait lead to frustration. Now with
the implementation of an integrated payment system,
Clark County's Las Vegas Township Justice Court has made
it possible to "Skip the Line and Live Your
Life" by allowing individuals to pay traffic
tickets by phone and internet.
The
payment system took its first phone call in May
following a $250,000 investment approved by the Clark
County Commission. Since May the court has collected
more than $1 million from customers paying traffic
tickets by calling rather than coming to court. In
August, the court added Spanish-language support. Most
phone calls take approximately five minutes to complete.
In
September, the court added internet support and now
individuals can honor their obligations by paying
traffic tickets anywhere a computer is available and
connected to the web.
The
payment system allows individuals to quickly make full
payments, partial payments or schedule a new court date
for traffic tickets. It also will take a person out of
warrant status.
"It
is not often that you can pay back your initial
investment in a few months and at the same time improve
customer service, but our court has done it," said
Judge Douglas E. Smith. "Paying traffic tickets by
phone and the internet not only serves customers better
but it is benefiting the court and taxpayers. It's very
exciting."
Roughly
220,000 traffic tickets are processed by the Las Vegas
Justice Court each year. Customers can go to the front
of the traffic ticket line by dialing (702) 671-3444 or
by logging onto www.accessclarkcounty.com.
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